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Overview

Executive inboxes can receive hundreds of emails daily. Righthands quickly identify what needs attention, draft appropriate responses, and keep inboxes organized.

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Core Capabilities

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Priority Inbox Management

Righthands analyze incoming emails and categorize them by priority:
1

Automatic Categorization

Scans new emails and assigns priority levels: Urgent, High, Normal, Low
2

Smart Filtering

Separates newsletters, automated reports, and FYI emails from actionable messages
3

Action Items Identified

Flags emails requiring response, decision, or follow-up

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Response Drafting

Quick Replies

Generate brief acknowledgments and confirmations

Detailed Responses

Draft comprehensive replies based on context and tone

Meeting Requests

Convert email requests into calendar proposals

Polite Declines

Draft tactful responses for declined requests

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Common Use Cases

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Morning Inbox Review

"Review overnight emails and provide a summary of urgent items"

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Drafting Responses by Category

Meeting Request Responses
Example
"Draft a response accepting the meeting but requesting we move it
from Tuesday to Thursday due to a scheduling conflict."
Information Requests
Example
"The VP of Sales is asking for Q3 territory performance data.
Draft a response saying we'll send it by end of week."
Decline with Alternatives
Example
"Politely decline this speaking engagement but suggest they reach out
to our Head of Product instead."

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Email Thread Summarization

For long email chains, ask Righthand to:
  • Summarize the key points and decisions
  • Identify outstanding action items
  • List who needs to respond or follow up
Use thread summarization before forwarding to your executive: “Summarize this email thread and highlight what decision is needed.”

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Advanced Features

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Template Management

Create response templates for common scenarios:
Pre-approved language for accepting meetings, requesting agenda details, and confirming logistics
Standard responses for data requests, report scheduling, and follow-up timelines
Customized auto-responses for different contact types (internal, clients, vendors)

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Tone Matching

Righthand adapts response tone based on:
  • Recipient relationship (internal team, client, vendor, partner)
  • Email urgency and context
  • Your executive’s communication style preferences

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Smart Forwarding

Righthand can identify emails that should be:
  • Delegated to team members
  • Escalated to your executive
  • Routed to specific departments (HR, Legal, Finance)

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Best Practices

1

Set Priority Rules

Define what constitutes “urgent” for your executive (board members, key clients, CEO)
2

Review Before Sending

Always review drafted responses for accuracy and appropriate tone
3

Train Over Time

Provide feedback on Righthand’s categorization and drafts to improve accuracy
4

Daily Cadence

Establish consistent times for inbox review (morning, midday, end of day)

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Integration with Other Tasks

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Email + Calendar

“Schedule a meeting with everyone on this thread for next week”

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Email + Task Management

“Create a task to follow up on this quote request in 3 days”

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Email + Document Prep

“Extract the key requirements from this RFP email and start a response outline”

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Example Workflows

Scenario: Create a daily email digest for your executive
  1. “Generate an executive briefing email with today’s priorities”
  2. Righthand compiles:
    • Urgent items needing immediate attention
    • Meetings scheduled with brief context
    • Pending approvals or decisions
    • Important emails received overnight
  3. Review and send to executive each morning
Scenario: Handle sales and vendor inquiries efficiently
  1. Righthand identifies vendor/sales emails
  2. For relevant offers: “Draft a response requesting more info on pricing and implementation”
  3. For irrelevant offers: “Draft a polite decline”
  4. For potential interest: “Forward to procurement with a summary”
Configure email filters and rules to help Righthand better understand your priorities and preferences.