Skip to main content

​
Overview

Your phone is the last unfiltered communication channel. Righthands screen incoming calls, filter spam, engage legitimate callers, and ensure only important calls reach you—reclaiming the phone’s original purpose for intentional communication.

​
Core Capabilities

​
Intelligent Call Screening

Righthands analyze incoming calls and handle them based on priority:
1

Contact Recognition

Identifies saved contacts and prioritizes calls from important people
2

Spam Detection

Automatically blocks robocalls, warranty scams, and unwanted solicitations
3

Unknown Caller Engagement

Engages unknown callers to determine legitimacy and gather information
4

Context-Aware Responses

Uses your calendar, preferences, and current context to respond appropriately

​
Call Handling Options

Priority Contacts

Rings your phone immediately for VIP contacts and family members

Known Contacts

Handles saved contacts based on your availability and preferences

Unknown Numbers

Engages callers to assess legitimacy before deciding to forward

Spam Blocking

Automatically dismisses spam and robocalls without notification

​
Common Use Cases

​
Real Estate & Service Provider Callbacks

You're apartment hunting and multiple brokers need to call you back with
listings, but you don't have their numbers saved.

​
Handling Important Personal Calls

When your spouse, family, or close friends call and you miss it:
Example
Chloe calls while you're in a meeting.

Righthand: "Hello, Chloe! [Your Name] is currently unavailable but I'm
here to help. What can I pass along?"

Chloe: "Just remind him to pick up more Straus yogurt before coming home."

Righthand: "Got it! I'll make sure he gets that message right away."

[Immediate high-priority text to you]
"Chloe called—you need to pick up more Straus yogurt before you come home."

​
Business Call Management

Righthand engages clients calling back about quotes, proposals, or projects. Gathers key information and provides you with actionable summaries.
Screens vendor cold calls, collecting information about relevant offers while dismissing obvious spam.
Handles confirmation calls from medical offices, service providers, and appointments, confirming or requesting reschedules based on your calendar.

​
Setup Guide

​
Step 1: Get Your Righthand’s Phone Number

Sign up for Righthand and note your Righthand’s dedicated phone number. This is where calls will be forwarded.

​
Step 2: Configure Your iPhone Settings

Before setting up call forwarding, adjust these settings:
1

Disable Live Voicemail

Go to Settings → Apps → Phone → Live Voicemail and turn it OFF
Live Voicemail intercepts calls on your device before they can forward to your Righthand
2

Disable Immediate Forwarding

Go to Settings → Phone → Call Forwarding and ensure it is OFF
If enabled, this forwards ALL calls immediately, skipping your phone entirely

​
Step 3: Enable Conditional Call Forwarding

Conditional call forwarding sends calls to your Righthand only when you don’t answer, your line is busy, or you’re unreachable. 
Dial: *004*[RightHand Number]*11#
Then tap Call
Replace [RightHand Number] with your Righthand’s actual phone number, including area code
Focus mode is the key to control. It lets you decide who can ring your phone—everyone else gets silently forwarded to your Righthand.
1

Create Custom Focus

  1. Go to Settings → Focus → + → Custom
  2. Name it “Righthand Receptionist” and pick an icon
2

Configure People & Calls

  1. Under Silence Notifications, tap People
  2. Choose Allow Notifications From
  3. Add your VIP contacts (or select Contacts Only)
  4. Under Calls to Allow, choose Contacts Only or Allowed People Only
3

Enable Focus

Tap Done and toggle on the Focus from Control Center whenever you want protection
At Righthand, we keep this Focus mode on basically all the time

​
Step 5: Test Your Setup

1

Test VIP Calls

Enable “Righthand Receptionist” Focus, then have someone on your whitelist call you. Your phone should ring normally.
2

Test Unknown Numbers

Have an unknown number (or use a friend’s alternative number) call you. Your phone stays silent, and after the timeout period, your Righthand picks up.
3

Review Call Summary

Check for a text message from your Righthand with the call summary and any action items.

​
Advanced Features

​
Caller Relationship Recognition

Righthand understands your relationship with different contacts:
  • Spouse/Family: Immediate high-priority notifications with personal context
  • Work Contacts: Professional engagement with meeting/calendar awareness
  • Service Providers: Information gathering and callback coordination
  • Unknown Callers: Verification and legitimacy assessment before forwarding

​
Context-Aware Responses

Righthand uses multiple signals to handle calls intelligently:

Calendar Integration

Knows when you’re in meetings or busy and adjusts responses accordingly

Contact History

References past interactions to provide continuity in conversations

Current Projects

Understands ongoing work like apartment hunting or project deadlines

Communication Preferences

Adapts to your preferred level of filtering and notification urgency

​
Custom Instructions

Configure how your Righthand handles specific scenarios:
Example Instructions
"For apartment brokers, collect: address, price, availability date,
and contact name. Mark as high priority."

"For sales calls about software, politely decline unless it's specifically
about project management tools."

"For calls from numbers in my Contacts, always try to take a message
even if it seems minor."

​
Best Practices

1

Define Your VIP List

Identify who should always ring through: family, key clients, your CEO, direct reports
2

Set Context Regularly

Update your Righthand about ongoing situations: “I’m apartment hunting” or “Expecting a call from my accountant”
3

Review Call Summaries

Check your Righthand’s text summaries promptly to identify time-sensitive callbacks
4

Provide Feedback

Let your Righthand know when calls were handled well or need adjustment
5

Keep Focus Mode Active

For best results, keep your Focus mode enabled during work hours and busy periods

​
Turning Off Call Forwarding

If you need to temporarily disable call forwarding and have all calls ring your phone directly: 
Dial: ##21#
All calls will ring your phone normally again. Re-enable by following Step 3 above.

​
Real-World Impact

​
Before Righthand Receptionist

  • Constant interruptions from spam calls during meetings and dinner
  • Voicemail inbox filling up with messages to sort through
  • Missing important callbacks because they came from unknown numbers
  • Stress response every time the phone rings: “Should I answer?”

​
After Righthand Receptionist

  • Zero spam calls interrupting your day
  • Phone rings only for people you want to hear from
  • Unknown legitimate callers are handled gracefully with summaries sent to you
  • Phone calls become enjoyable again—every ring signals something important
In two weeks of testing, the author received zero spam interruptions while never missing an important call from apartment brokers, family members, or business contacts.

​
Integration with Other Tasks

​
Phone + Calendar

“If any real estate brokers call, check my calendar and suggest showing times next Tuesday or Wednesday afternoon”

​
Phone + Email

“Send me an email summary of all unknown caller interactions each evening”

​
Phone + Task Management

“Create a task to follow up with anyone who calls about the consulting project”

​
Troubleshooting

Check: Ensure the contact is in your allowed list in Focus settings. Verify Focus mode is actually enabled. Confirm their number is saved correctly in Contacts.
Check: Disable immediate call forwarding in Settings → Phone → Call Forwarding. You only want conditional forwarding.
Check: Verify you entered the carrier code correctly with your Righthand’s full phone number. Try disabling and re-enabling the forwarding code.
This is actually working as intended! Spam callers often disconnect when they encounter screening. Legitimate callers will engage and your Righthand will capture their info.
Phone screening works best when combined with calendar access, allowing your Righthand to schedule callbacks and meetings directly during calls.