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You can use your mobile carrier’s call-forwarding service to send selected incoming calls to a Righthand. Forwarding behavior, supported conditions, activation codes, and fees are controlled by your carrier—not by Righthand.

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Before you begin

  • Open the Righthand’s profile and copy the Righthand’s phone number.
  • Decide whether to forward all calls or only calls that are unanswered, busy, or unreachable.
  • Review your carrier’s current call-forwarding instructions and charges.
Do not use forwarding codes copied from an old guide. Carrier codes vary by carrier, plan, country, and device, and they can change. Use your carrier’s current official instructions.

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Set up forwarding

1

Find your carrier's instructions

Search your carrier’s support site for call forwarding or conditional call forwarding. Conditional forwarding is the usual choice when you still want your phone to ring first.
2

Choose the conditions

Follow the carrier’s instructions for the conditions you want, such as no answer, busy, or unreachable.
3

Enter the Righthand's number

Use the full Righthand phone number, including country code when the carrier requires it.
4

Confirm activation

Wait for the carrier’s confirmation message or use its status check. Do not assume the setting was accepted merely because the call ended.
5

Test from another number

Place a test call that matches the chosen condition. Confirm that the Righthand answers and that the call appears in the Righthand’s Activity.

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Troubleshooting

Carrier voicemail or device features such as Live Voicemail may answer before the forwarding condition triggers. Compare the voicemail delay with the forwarding delay and follow your carrier’s instructions for adjusting them.
Unconditional forwarding may be enabled. Disable it using your carrier’s instructions, then configure only the conditional forwarding states you want.
Call the Righthand’s number directly. If the direct call works, recheck the carrier destination and forwarding status. If it does not, contact Righthand support.

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Turn forwarding off

Use your carrier’s official deactivation instructions, then test your number from another phone. Removing or retiring the Righthand does not automatically change settings on your carrier account.
Righthand support can help verify the Righthand number, but only your carrier can change forwarding on your phone line.