Payment method and invoices
- Open the Account menu.
- Select Team settings.
- Select Billing.
- Choose Card to add or update the payment method.
- Choose Invoices to open recent hosted invoices.
Righthand subscriptions
Open the billing dashboard to review each Righthand’s plan, monthly subscription cost, status, and current weekly usage. Current plans are:- Starter: $99 per month with 1x usage capacity.
- Pro: $199 per month with 4x usage capacity.
Usage Boosts
When a Righthand needs more capacity before the next weekly reset, the subscriptions table can offer a Usage Boost. A boost is a one-time $39 charge that adds 1x capacity for the rest of the current billing cycle. The confirmation dialog shows the Righthand, charge, and payment method before purchase. A payment method must be on file.Budgets and monthly cap
Use Team settings → Budget to manage team and per-Righthand budget limits. The billing dashboard also exposes a monthly cap for the total you can be billed in a month, including subscriptions and usage beyond them. The monthly cap cannot be lower than the team’s subscription total because subscriptions are billed whether or not all included capacity is used. Leave the cap blank for no cap.How subscription usage works
- Each Righthand has a flat monthly subscription with a weekly usage allowance.
- The weekly allowance resets every Sunday.
- Righthand sends usage notices at 80%, 95%, and the limit.
- Work paused at the limit resumes after the weekly reset.
Troubleshooting
A payment failed
A payment failed
Open Team settings → Billing → Card and update the payment method. If the card is current, ask the card issuer about the decline before retrying.
An invoice is missing
An invoice is missing
Check Team settings → Billing → Invoices. If the expected invoice is not listed, contact support with the team name and billing period.
A Righthand stopped working
A Righthand stopped working
Review Team settings → Usage and the Righthand’s Activity. If the weekly limit was reached, buy a Usage Boost, change the plan, or wait for the Sunday reset.
For account-specific billing help, contact support@humans.righthand.ai.